1-Year Limited Warranty Policy

Thank you for purchasing one of our bags! We stand behind the quality of our products and are committed to ensuring your satisfaction.

Warranty Coverage

Our bags are covered under a 1-year limited warranty from the original date of purchase. If a manufacturing defect arises within this period, we will do our best to repair the item. If the item cannot be repaired, we will offer a replacement or refund at our discretion.

Eligibility Requirements

To make a warranty claim for an item purchased via our website, you must provide:

• A valid order confirmation OR

• The full name of the person who purchased the item

This allows us to verify that the purchase was made within the warranty period.

Exclusions

This warranty does not cover damages caused by:

• Normal wear and tear

• Accidental damage, misuse, or neglect

• Unauthorized modifications or repairs

Purchases from Third-Party Retailers

If you purchased the item from another store, please contact that store directly for warranty support. We can only process claims for items purchased directly from us.

How to Submit a Claim

To request warranty service, please contact our support team by filling out the Contact Form with the required proof of purchase and a description of the issue. We’ll assess your claim and guide you through the next steps.

We appreciate your support and will do our best to make things right!